Alden ONE Platform Training
Choose from interactive training courses to build your skills or browse step-by-step
guides that walk you through the standard processes in Alden ONE.
Training Materials
Complete these foundational steps to learn the basics of
navigating, searching, saving, and organizing data in Alden ONE.
How-To Steps
How-To Steps
How-To Steps
Training Materials
How-To Steps
- Initiate a JU_PTA Conversation (from Poles on Map View)
- Get Help on the JU PTA Conversation
- Zoom In/Out on Workflow Diagram
- Interpret Workflow Diagram Shapes
- Add Asset(s) to a Conversation
- Remove Assets from a Conversation
- Manually Add Assets to Map
- Add Note Categories
- Manually Add a Note
- Upload Documents to a Conversation
- Create a Documents Folder
- Upload Photos to a Conversation
- Set a User or Company to Read-Only for a Conversation
- Add Joint Use Attachments to the Asset(s) on a Conversation
- Changing a Conversation’s Status or Manually Assigning a Conversation
- Update Asset(s)
- Survey and Escalation Status Timers
Training Materials
Training Materials
Task Agent
JRM
Brightspeed Training Materials
Alden ONE: Help & Resources
See additional resources here.
Release Notes
To see what’s new in the current release, or to view past release information, check out
the Release Notes PDFs below. Release Notes are labeled by year and release number —
for example, 24.6 is the 6th release of 2024.