Alden One Training Center

Training Center

Click here for materials specific to Eversource or United Illuminating's processes in Connecticut.

Training

Process Steps

Last Updated

	Create Your User Account
	Register Your Company (if Not Listed)
	Admin Registration Approvals

04/18/2025

	Reset Password (Logging In)
	Log in to Alden ONE
	Creating an Alden Helpdesk Account
	Using the Alden Helpdesk
	Shape & Color Meanings
	Search on Map View
	Save Views
	Set Saved Views
	Save Views

04/28/2025

*Content updated most recently.

Training

Process Steps

Last Updated

	Initiate a JU_PTA Conversation (from Poles on Map View)
	Get Help on the JU_PTA Conversation
	Zoom In/Out on Workflow Diagram
	Interpret Workflow Diagram Shapes
	Add Asset(s) to a Conversation
	Remove Assets from a Conversation
	Manually Add Assets to Map
	Add Note Categories
	Manually Add a Note
	Upload Documents to a Conversation
	Create a Documents Folder
	Upload Photos to a Conversation
	Set a User or Company to Read-Only for a Conversation.
	Add Joint Use Attachments to the Asset(s) on a Conversation
	Changing a Conversation's Status or Manually Assigning a Conversation
	Update Asset(s)

04/02/2025

Training	Process Steps	Last Updated
Joint Use Pole Construction Training		03/21/2025

Training

Process Steps

Last Updated

	Update Passwords for Users
	Assign User Roles
	Remove User Roles
	Share Company Roles
	Remove Company Roles
	Edit Label Option Defaults and Summary Card Tray for Poles
	Run Reports
	Use Dashboards in Alden ONE
	Update Reference Lists (Pick Lists within Alden ONE)

03/21/2025

Module	Training/ Resources	Last Updated
Training Resources	Alden Resource Center	N/A
	Inquire About Custom Training	N/A
	Utility Joint Use: Industry Terms	N/A
	Request Data Access - Pro Users \| Basic Users
	How to Create & Modify Accounts	02/13/2025
	How to Create & Modify Contracts	02/13/2025
Task Agent	Task Agent Professional Services Training Videos	04/28/2025

Alden ONE Overview Training & Process Steps